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Skills

  • Analytics
  • Call Center
  • Call Center Management
  • Call Logging
  • Call Monitoring
  • Cold Calling
  • Customer Service
  • Data Management
  • Data Visualization
  • Email Services
  • Management
  • Microsoft
  • Microsoft Word
  • Outbound Sales
  • Phone Support

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Services

  • Expert sales and customer service

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    I am an Expert sales and customer service as I am working in sales for more than 5 years in different fields like health insurance,wedding plans,education courses and other.  I am Expert in cold and warm...

    Call CenterCall Center ManagementCall LoggingCall MonitoringCold Calling
  • Data visualization

    $15/hr Starting at $250 Ongoing

    Dedicated Resource

    As an entry-level data visualization professional, I am proficient in using Tableau and Cartona to create compelling visual representations of data. I have earned a certification in Tableau and Cartona,...

    AnalyticsData VisualizationTableauTrend AnalysisVisual Basic

About

Hello, I'm Ibrahim Rifai, a results-driven sales professional with over 10 years of experience in various industries, including education, hospitality, and logistics. Throughout my career, I have gained expertise in sales, data entry, operations, logistics, and management.

Currently, I am working as a Sales Representative at englease, where I am responsible for identifying new business opportunities and delivering exceptional customer service. Prior to this, I held managerial positions at Agyal Hotel and Cinderella palace hall, where I successfully led teams and achieved company objectives.

With my excellent communication skills and a strong background in customer service, I am confident in my ability to build and maintain relationships with clients. Additionally, I am proficient in various software and tools, including Microsoft Office, Excel, and CRM.

I hold a Bachelor's Degree in Law from Alexandria University and am fluent in Arabic and advanced in English, with intermediate proficiency in French. I am dedicated, reliable, and always eager to learn and grow.

If you are looking for a skilled and committed professional to support your business needs, please don't hesitate to contact me.

Work Terms

Available for both full time and part time and also for long and short projects

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