Customer satisfaction is my first priority.
Every good company wants to provide excellent customer service, but it’s not always easy to balance that with other business needs and goals.
Sometimes, it can help to get inspiration from what others have found to be true.
"There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else."
"Just having satisfied customers isn’t good enough anymore. If you really want a booming business, you have to create raving fans."
"Treat the customer like you would want to be treated. Period!"