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Skills

  • Account Management
  • Call Handling
  • Client Administration
  • Client Assessment
  • Client Issue Resolution
  • Client Orientation
  • Correspondence Management
  • Custom Calendar
  • Customer Care Services
  • Customer Service
  • Freshdesk
  • Telephone Support
  • Zendesk

Services

  • Customer Support

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    Customer support Skills Customer service training Customer service management Customer Experience Virtual Administrative Support Data Analysis  Tools Freshdesk Zendesk Intercom HubSpot ​Slack Microsoft...

    Account ManagementCall HandlingClient AdministrationClient AssessmentClient Issue Resolution

About

Virtual assistant || Customer service || Customer care representative|| Research Assistant || Email Management || Telemarketing || Appointment setting || Customer support specialist

I'm dedicated to providing efficient and professional administrative support to help businesses thrive.

Services Offered:

• Email Management
• Calendar
• Scheduling
• Data Entry
• Research
• Social Media Management
• Customer Support

Past Experience:

Managed email correspondence, responding to inquiries within 24 hours.

Scheduled and coordinated appointments, reducing scheduling conflicts by 30%.
Conducted market research resulting in identifying key industry trends.


Skills:

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Excellent time management and organizational skills
Strong written and verbal communication
Social media platforms (Facebook, Twitter, LinkedIn)