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Skills

  • Client Administration
  • Client Assessment
  • Client Contact
  • Client Issue Resolution
  • Customer Service
  • Five9
  • Freshdesk
  • Order Processing
  • Salesforce
  • Telephone Support
  • Zendesk

Services

  • Customer Service/Support

    $6/hr Starting at $28 Ongoing

    Dedicated Resource

    I am a customer support specialist with 4+ years of experience in delivering exceptional customer service, troubleshooting technical issues, and optimizing support processes. I have worked in remote call...

    Client AdministrationClient AssessmentClient ContactClient Issue ResolutionCustomer Service

About

Reliable, Efficient, and Customer-Focused Support for Your Business.

With over four years of experience in customer service and technical support, I help businesses deliver seamless and efficient support experiences. I have worked in remote call centers, live chat support, assisting customers with inquiries, troubleshooting issues, and ensuring smooth interactions.

Beyond answering customer queries, I specialize in process improvement, knowledge management, and training, helping teams work smarter and more efficiently. I am proficient in Zendesk, Freshdesk, and other helpdesk platforms, allowing me to manage tickets, analyze support trends, and enhance workflows.

I am passionate about clear communication, problem-solving, and customer satisfaction. Whether you need someone to handle support interactions or optimize your customer service processes, I’m here to help.