An IT professional, having 15+ years of experience in the Information Technology industry. I have worked in multiple companies as a professional to achieve organization goals
Started IT career with some small and medium size of IT companies, Major of my responsibilities were provide IT support on technical issues and troubleshooting.
Later in 2019 I started service some large size of organizations who had 100~400 Server infrastructure and around 500 endpoints. Majority of area are the following.
Managing large scale systems and network operations.
Ensuring SLA and product performance.
Automation of Server provisioning and orchestrations.
Ensuring security baseline over the infrastructure.
Managing Operation team.
Managing critical assets backups.
Ensuring best practices of DevOps.
Incident management.
Practicing Agile methodologies (Scrum & KanBan)
Enhance monitoring framework and effective alerting
Integrate services with in-house/hosted APIs and services.
Bio metric & attendance management system,
Network and Infrastructure,
Proxies and Internet Policies,
Desktop supports,
Remote supports,
Work Terms
Usually served 8 hours per day, with an online payment processes. Communication Suitable via What's App, Google-Meet, Zoom etc, with an English speaking coordinator.