Banner Image

Skills

  • Chat Support
  • Client Administration
  • Client Assessment
  • Client Issue Resolution
  • Client Orientation
  • Contact Management
  • CRM
  • Customer Experience Management
  • Customer Service
  • Freshdesk
  • Order Processing
  • Sales
  • Salesforce
  • Telephone Support
  • Zendesk

Services

  • Customer service representative

    $15/hr Starting at $25 Ongoing

    Dedicated Resource

    Act as the main point of contact, responding to customer inquiries via phone, email, or chat. Resolve issues by providing accurate information and tailored solutions. Log interactions in CRM systems,...

    Chat SupportClient AdministrationClient AssessmentClient Issue ResolutionClient Orientation

About

"Empowering your business with seamless support, dedicated service, and unwavering reliability—every step of the way."

Hi there! I’m excited to share a bit about myself and what drives me.

Over the past five years in customer service, I’ve had the chance to do work I love—helping people, solving problems, and building connections. I’ve worked in a few different roles, from answering calls in a call center to supporting healthcare customers and assisting sales teams. What I’ve enjoyed most is the chance to make someone’s day a little easier and to be a person they can rely on when they need it.

At the heart of what I do are a few values I try to live by: dedication, kindness, and integrity. I believe in showing up fully in whatever I do, whether it’s a customer call, a team project, or a new challenge. Building trust is so important to me, not only through what I accomplish but by being genuine and approachable.

I’m also a mom, which has been the most fulfilling and sometimes challenging job of all! Balancing work with family life has taught me patience, adaptability, and the fine art of multitasking. When I’m not working, you can find me in the garden. This season, I’ve got a few Roma tomato plants going, and it’s surprisingly calming to see something grow from a seed. I also love diving into a good book, especially anything about personal growth or just a great story to get lost in.

I’m here to connect, learn, and support, whether it’s for a customer, a team member, or just someone who needs to chat. Thanks for letting me share my story, and I can’t wait to learn more about yours!

Work Terms

Hours of Operation

I am typically available Monday to Friday from 9:00 AM to 5:00 PM MST (equivalent to Nigerian time), but I’m happy to adjust based on your time zone and specific needs.

I offer flexibility with early mornings, extended hours, and Saturdays if required, ensuring that I can accommodate your preferred working hours.


Payment Terms

Payments are due within 5 days, upon project completion, weekly, after invoicing.

Preferred payment methods include bank transfer, Payoneer etc.].

For ongoing projects, I offer retainer options for consistent support.


Preferred Communication Style

I value clear, direct communication to ensure we’re on the same page and to keep things running smoothly.

I’m available via email, messaging apps, and am open to scheduled calls or video meetings at a time that works best for you, regardless of time zone differences.