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Skills

  • Administrative Assistant
  • Audio Transcription
  • Complaint Management
  • CRM Management
  • Customer Care
  • Customer Service
  • Data Administration
  • Data Encoder
  • Excel
  • Social Media Accounts Management
  • Virtual Assistants

Services

  • Rock Star Virtual Assistant

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    I have worked in various fields in the Customer Service Centre, hence I guarantee, your satisfaction will be the utmost priority.

    Administrative AssistantAudio TranscriptionComplaint ManagementCRM ManagementCustomer Care

About

Dependability is Second Nature!

I have 13 years of experience providing customer support in busy call center environments for a credit card, banking, telecommunications, retail, and insurance.

An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues, and win customer loyalty.

Strategic-relationship/partnership-building skills -- listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes.

Work Terms

I am flexible, depending on the clients' requirements though of course within reason.
I can accept payments directly to my bank account or through PayPal.