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Skills

  • Office Assistant
  • Administrative Assistant
  • Article Translation
  • Audio Services
  • Audio Translation
  • Blog Translation
  • Book Translation
  • Business Translation
  • Calendar Management
  • Client Development
  • Client Issue Resolution
  • Correspondence Management
  • CRM
  • Customer Experience Management
  • Customer Retention

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Services

  • French translation

    $15/hr Starting at $100 Ongoing

    Dedicated Resource

    - any kind of French-English, English-French translation (documents, video, audio files etc) - voice transcription - video transcription - worked as a French-English interpreter in past - within...

    Article TranslationAudio ServicesAudio TranslationBlog TranslationBook Translation
  • Customer service representative

    $20/hr Starting at $200 Ongoing

    Dedicated Resource

    Currently, I am occupied as Team Lead of Customer support department - meeting the needs of the customer by finding the best solutions/office. - coordination of work-flow in the team. - solving of money-related...

    Client DevelopmentClient Issue ResolutionCRMCustomer Experience ManagementCustomer Retention
  • Virtual Assistant

    $30/hr Starting at $250 Ongoing

    Dedicated Resource

    I am ready to offer my help with Virtual Assistant needs. What you will receive: - perfect calendar management - file and records management - availability almost 24/7 - profounded soft skills -...

    Administrative AssistantCalendar ManagementCorrespondence ManagementFile ManagementHelp Desk

About

🎯 My personal mission is to improve the business process, add value to regular daily tasks, increase efficiency. 🎯 Do what should be done, and make success © 🎯Find solutions, stay calm

- 4 years of experience as Customer Support Team Lead
- 2 European languages (English, French) – Upper-Intermediate
- problem-solving skills and interpersonal skills (soft management)
- excellent customer maintenance skills, managing client expectations
- detail-oriented, highly organized
- analytical skills and critical thinking
- scheduling, planning and prioritizing skills in multitasking condition

I am searching for new opportunities, communicasing with interesting people, and developing professional skills, gaining new ones as well.

I am sure responsible and organized, the way I treat the tasks is like it is the most crucial thing in the world.

85 % of people in my surroundings say that I am easy-going and friendly.

I am sure that cooperation with me will bring you good results, new achievements, satisfaction, and a nice experience.

Please contact me for more details

Work Terms

I am searching for extra tasks to gain experience and earn money. It is my first time I go to freelance. I have a full-time job, for now, so I am looking for a part-time occupation. Anyways, if we like each other, changes are possible.

What do I offer:
- execution of your task according to the conditions and deadlines
- flexibility and customer orientation
- the ability to contact me almost 24/7
- system of reporting about tasks done
- responsible freelancer and nice coworker.