Dedicated Customer Service Specialist | Delivering Excellence with a Personal Touch

Passionate Customer Support Specialist and Virtual Assistant

Hi! I’m Isabelle, a dedicated professional with over 3 years of experience in customer service and support. I’ve had the opportunity to work in various environments, including retail and virtual assistance, where I honed my skills in problem-solving, effective communication, and multitasking. My experience includes supporting customers through multiple channels (phone, and live chat), always striving for excellence and client satisfaction.

I hold a degree in Psychology, which has equipped me with a deep understanding of human behavior and emotional intelligence, key elements in delivering personalized and empathetic service. I also hold certifications in Customer Service, Virtual Assistance, and Emotional Intelligence, further solidifying my expertise in these fields.

I value professionalism, attention to detail, and building meaningful relationships with clients. My approach is always proactive, focusing on providing tailored solutions that meet both client and business needs.

When I’m not working, you’ll often find me reading about personal development, exploring new skills, or spending quality time with my family. I’m passionate about continuous learning and always open to challenges that help me grow personally and professionally.

Let’s collaborate to make your project a success!

Work Terms

Hours of Operation:
I am available to work Monday through Friday(GMT-3). For urgent tasks or deadlines, I am open to discussing flexible hours.

Payment Terms:
I prefer to work on a milestone-based payment system for long-term projects, with payments released upon completion of agreed deliverables. For short-term or hourly projects, payments should be processed weekly. All payments must be made through the Guru platform to ensure security and transparency.

Preferred Communication Style:
I value clear and professional communication. My preferred methods of communication are through Guru’s messaging system, email, or scheduled video/voice calls for detailed discussions. Regular updates and feedback are encouraged to ensure smooth project progress.

Additional Terms:

I prioritize quality and timely delivery.
Revisions are welcome as long as they fall within the original project scope.
Confidentiality is guaranteed for all client information and materials.
Let’s collaborate to achieve your goals effectively!