Creating Solutions Through Collaboration
Creating bridges and strengthening connections to clients is crucial in making a win-win outcome.
My skills are as follows:
•Provide basic account information
•Process payments
•Update account information (email address, billing address, payment method, credit card
information, billing date, account ownership)
•Troubleshooting
•Creating tickets for dispatches
•Placing service upgrade request
•Make follow-up calls from chat sessions, email inquiries, and disconnected calls
•Provide offers to retain account and keep their business
•Make outbound calls for past due accounts and attempt to collect payment and
prevent the account from closing and/or falling further behind
•Offer payment options or solutions
I am also capable of doing admin tasks like data entry, appointment setting/scheduling, audio/visual transcription.
I am absolutely open to new ideas and processes outside of the knowledge scope given a chance.
I look forward to working with you and achieving the goals you set for your company.
Thank you and have a great day!
Work Terms
I am looking for a part-time job or a flexible schedule. I have an account with Paypal, Payoneer, and direct bank transfer is also preferred. You may contact me at this email address, isiahlontok07@gmail.com, or reach me at my phone number +639212130003.