Corporate Customer Experience Analysis Supervisor

A highly skilled Business analyst & corporate customer experience consultant with 12+ Year Professional Excellence, graduated from Helwan university faculty of engineering , electronics & communication department, currently I'm working for stc and we are focused on the deployment of Customer journey mapping to understand the end customers experiences within an organization and innovating to develop better ways to serve customers. Heavily focus on the Analysis and assurance of identified issues to rollout customer data driven improvements. In addition to CSP clients has extensive experience within vendor organizations.