My goal is to make your life easier.
Former Office Manager with 21 years’ experience providing administrative, personnel, and customer support.
My demonstrated skills that include ability to handle multiple projects and assignments, identify improvements to procedures, and supervise the work of others. I react flexibly to changes in priority and direction, and I assume
increased responsibilities as needed, and motivate others to achieve business objectives.
Macy's East, Brooklyn September 1991- May 2012
Office Manager Executive Office
• Supervised office staff of 3 and managed daily business operations of the executive office.
• Provided supervision and training of clerical support staff.
• Coordinated all general record keeping, monthly reports, OSHA review, and accident / injury reports.
• Additional duties included troubleshooting, and maintaining of all office equipment.
• Ordered office supplies.
• Handled complex issues and multi-task projects in a professional and timely manner.
• Experienced in problem solving, communications and customer relations
• Experienced in interviewing and hiring employees.
• Responsible for all customer correspondence.
• Ensured retail sales managers received essential information/reports on a timely basis.
• Supported the store manager and operations director in the management of the executive office.
• Supervised office personnel ensuring all duties were performed accurately and timely.
• Supervised office operations and coordinated work schedules.
• Submitted expense claims for senior executives for reimbursement.
• Set up recruiting schedules. Interviewed, and monitored new hires in accordance with company policies and goals.
• Communicated and interacted effectively with individuals at all levels of management
• Resolved customer issues and addressed complaints, exceeding customers' expectations
SUMMARY OF SKILLS
Windows 7/8, Microsoft Office/Office 365, Lotus Notes, Taleo, PeopleSoft, FedER(expense reporting)
Work Terms
I am available Monday through Saturday from 9:00am-6pm est. My hours are flexible when needed.
Communication: I can be reached via email: ivetten4@msn.com and Skype
All emails will be responded to promptly.
Payment Method: Guru Invoice, SafePay Escrow and Paypal
Feedback/Endorsement:
Please take a moment to provide feedback once your project is completed. Any referrals/recommendations, testimonials and endorsements are greatly appreciated. I would be happy to provide positive feedback based on our mutually satisfactory relationships.
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