No one can be me. I'm not the best, but I can be!
I am a Skilled Customer Service Representative. I've demonstrated success in responding to customers telephone, email and chat queries in an accurate and timely manner and I always make sure that I addressed all of the customer's concern.
I've been working as a Receptionist/Administrator who deals with CEO's, HR Officers, and other Top Management staff. I answer incoming calls, do outbound calls, reply to their email inquiries that include appointment scheduling, organizing profiles, prepare documents, doing data entries thru their dashboard, uploading webinar videos and more admin stuff.
I am also working as an Appointment Setter in a Life Insurance company.
Apps/Tools I'm currently using:
-Zendesk
-Zimbra
-Mailchimp
-Hubspot
-Webinar
-Microsoft Excel / Microsoft Word
-Youtube
-Skype
-Google Drive
-Radius Bob