Let's expand your business!
A Team manager of 65 agents, serving over 4 clients, different projects/accounts and tasks. I have a strong leading ship, great communications skills and professional in whatever thing I handle.
Arrange meetings with clients to discuss my team's work plan to expand their business, suggesting ideas for their internal process and helping them to manage their business.
Reporting agent's: shifts, results, vacations, off days and requests. Managing their monthly salaries and bonus.
Interviewing candidates and give them training to handle client's projects.
Creating credentials and documents for my team.
And finally supervising team's performance and quality.