Professional growth and development in software and hardware technical support.
Outstanding analytical, problem-solving, and troubleshooting ability.
Superior communication (oral and written), customer service and interpersonal skills.
Both independent and team worker, as required.
MS Office proficiency and remote support tools familiarity.
Ability to multi-task and prioritize effectively.
Poised and patient when dealing with customers.
Professional background.
1 Level 3 Technical Support Representative for Sony VAIO Computers at C-Cubed Solutions Pvt. Ltd, Bangalore (18 Months).
11 Technical Support Representative for AT&T ConnecTech at Sutherland Global Services, Kochi (Three and Half years. From 2010 Nov.)
Work Terms
I am ready to work 8 hours per day. You can contact me via Skype: Jamsad.Pulpadan