Your Success, My Priority
🚀 Customer service expert 🌟 Virtual assistant professional 📈 Dedicated problem solver
Passionate about excellence in customer service and dedicated to delivering top-notch virtual support. With 3 years of customer service and 7 years as a virtual assistant, I bring a unique blend of skills and experience to help businesses excel and exceed expectations.
Work Terms
Work Terms for Virtual Assistant Services
Scope of Work:
I will provide virtual assistant services as discussed and agreed upon with the client.
Tasks will include but are not limited to administrative tasks, data entry, e-mail management, calendar scheduling, research, and any other tasks within my capabilities.
Communication:
I will maintain regular and open communication with the client through e-mail, instant messaging, or other agreed-upon communication channels.
Response time will typically be within 1 hour during working hours, and I will respond to urgent matters as soon as possible.
Confidentiality:
I will treat all information provided by the client as confidential and will not share it with third parties.
A non-disclosure agreement (NDA) can be signed upon request.
Tools and Software:
I will use my own computer and internet connection.
The client will provide access to any necessary software or tools, or reimburse any expenses for purchasing required software/tools.
Payment:
Payment terms will be weekly.
Payment will be made via PayPal (jaygalera.1992@gmail.com).
An initial deposit may be required before commencing work.
Rates:
My hourly rate is $15/hour.
For project-based work, a fixed fee can be agreed upon.
Any additional expenses incurred during the project may be reimbursed by the client.
Revisions and Feedback:
I will accommodate reasonable revisions requested by the client.
Feedback is welcome and helps improve the quality of service provided.
Termination:
Either party can terminate the agreement with one week notice.
In the event of termination, I will ensure a smooth transition of tasks
Liabilities:
I will not be held liable for any indirect, consequential, or incidental damages related to my work.
My liability is limited to the fees paid by the client for the services.
Additional Services:
Additional services or changes to the scope of work can be discussed and agreed upon as needed.