Specialized in Email, phone chat support, media replies and data entry.
Proactive, independent, problem solver, creative and strategic thinker with customers service and admin support with over three years
Handling escalation cases and calls, managing team of customers, support agents, building customer service processes from ground - up, forecasting, staffing, reporting and analytics are my field of expertise in this space
I will treat your business with utmost care as if i am the business owner
Field of expertise
Zendesk /freshdesk
Live chat
Aircalls
Slite
Ring central
Shopify
Intercom
Social network like instagram and LinkedIn
ETSY.
Work Terms
I'm available to work 8hrs per day, and more than 30 hrs per week considering any world time zones,payments will be done after completion of work which will be 30+per hour depending on the job offered. My preferred communication style will be via email and WhatsApp.