Customer Service, Sales and Marketing expert with over 8 years experience in Call Center handling Complaints,Customer Relations and Technical Support. I am also engaged in Marketing, FB Ads
Well versed in English communication skills, can deal with clients and provides customer satisfaction handling Complaints,Customer Relations and Technical Support. I am also engaged in Marketing, FB Ads and promotion, producing visually appealing ads and graphic designs. Experienced in basic ISO Certification, extensive Call center experience and trainings are my advantage in performing call center jobs. Flexible and self-motivated, willing to work under pressure and can perform duties and responsibilities in admin and other online and offline work.
Seminars and Trainings Attended
ADSL Services and troubleshooting
TPG Telecom
CISCO –Basic Networking
Meralco Foundation-August 24, 2012
Telephone Banking - ICT Marketing Services, Inc.
TCPA –(Telephone Consumer Protection Act –Federal Law) - - ICT Marketing Services, Inc.
Converged Cable Solutions – Sykes Asia
ISO 9001:2000 version – NMS Consultancy
Advertising – New Era University
Salesmanship – New Era University
Global Marketing - New Era University
Work Terms
Open to offers
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