I work fast and efficient and take pride of my accomplishment.

*Was employed for non-voice account that lasted for 6 years. We specialized in data entry, word processing, research and fact checking and providing real estate information.

*2 years as a TECHNICAL SUPPORT for TELCO.
-provide technical support for device or service issue
-process payment, payment arrangement and resolve payment/billing issue

*1 year experience as COLLECTIONS ANALYST.
-Communicate with customers to ensure payments and evaluate all accounts and maintain accurate records for same.
-Maintain relationships and contact customers through telephone calls and emails and if required with notices and provide all updates for customers and manage all portfolio for clients.
-Manage all communication for all overdue accounts and investigate all customer complaints and resolve all issues.
-Assist cash application specialist for application customer remittances and perform research on all customer payment.

Work Terms

willing to work in a flexible operation hours depending on the needs of the employer or the work that needed to be done.