Remote Hospitality Leader with a Proven Track Record and Global Perspective – Ready to Elevate Your Guest Experience
My leadership experience spans over 27 years, consistently delivering results across multiple areas:
• Project Leadership: Successfully managed the full lifecycle of a complex $8 million resort renovation project, adhering to budget and timeline constraints.
• Operational Excellence: Implemented strategic initiatives that streamlined processes, enhanced efficiency, and drove revenue growth across nine resorts with over 6,300 sites.
• Team Building: Cultivated high-performing teams through comprehensive training, clear communication, and mentorship, fostering a culture of collaboration and continuous improvement.
• Guest-Centric Approach: Consistently achieved high guest satisfaction scores by prioritizing personalized experiences, proactive problem resolution, and unwavering commitment to service excellence.
Work Terms
Remote, work from home. Will consider all offers.
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