Experienced Client Service Freelancer Available for Your Projects
Friendly customer service professional with ten years of success in resolving customer concerns and enquiries. Skilled at accurately building rapport in person and over the phone. Supportive team player, well-versed in providing helpful answers on multiple platforms to retain clients.
Detail-oriented professional with top skills in customer relations, problem-solving and recordkeeping. Talented in addressing different service and product problems with thorough and positive style.
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Work Terms
Scope of Work: Clearly define the scope of customer service tasks and responsibilities you will undertake as a freelancer.
Availability: State your working hours and days of the week when you will be available to provide customer service. Mention any exceptions or planned time off in advance.
Payment Terms: Clearly outline your payment structure, including your hourly rate, project-based rate, or any other pricing model. Specify the preferred method of payment and the frequency of payment (e.g., weekly, monthly).
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