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Skills

  • Communication Skills
  • Customer Service
  • Financial Analysis
  • Management
  • Management Consulting
  • Microsoft
  • Microsoft Office
  • Office Assistant
  • Sales
  • Time Management
  • Virtual Assistants

Services

  • Customer Service and Sales Champion

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    Customer Service and Sales Champion * AWARDS & RECOGNITION * SKILLS AND ABILITIES * ACADEMIC PROFILE De La Salle LIpa - * CERTIFICATES - KAPLAN Professional Generic Knowledge of the Finance Industry |...

    Communication SkillsCustomer ServiceFinancial AnalysisManagementManagement Consulting

About

A person with a CAN DO attitude.

Customer Service and Sales Champion
Dedicated Sales Executive with 13 years of experience in customer service, sales, and quality assurance. A person with a CAN DO attitude.

* AWARDS & RECOGNITION
AsiaPacific Citiphone Excellence 2009 | Global Award For Putting the Customer First 2009 | Sales Champion 2008

* SKILLS AND ABILITIES
Good communication skills | Reliable and professional | Organized | Good time management skills | Team player | Dedicated | Fast learner | Motivated | Hard worker | Knowledge in MS Office

* ACADEMIC PROFILE

De La Salle LIpa -
June 2001 - March 2005
Bachelor of Science in Commerce Major in Business Management
Nominated as Candidate for the Saint Benilde Award, March 2005

* CERTIFICATES
- KAPLAN Professional
Generic Knowledge of the Finance Industry | Cash and Deposit Taking | General Insurance.

EMPLOYMENT HISTORY

Inside Sales Executive

Fuji Xerox Malaysia Sdn Bhd | July 2017 - Present

- Set appointment / lead generation, leverage existing relationships between Fuji Xerox, Channel Partner, and end-users to assist in closing new business opportunities across all Fuji Xerox Solutions.

- Build a new business pipeline and manage client relations from lead generation potentially to close.

- Liaise with marketing for support through targeted campaigns and prepare documentation / channel partners advising parties of the opportunities at hand.

Customer Service Executive

IT Business Solutions Sdn Bhd | Sept 2014 - May 2017

- Provide solution with the customer’s issue and perform necessary action with their concern such as Card Activation, Waiver Request, Account Closure, Disputes, Rewards Redemption and Complaints.

Quality Analyst - Sales Compliance Officer

Citigroup Business Process Solutions | July 2009 - Sept 2014

- - Bring in necessary changes to the process and constant update of call center core process. Escalate policies and procedures that should be updated.

Work Terms

Part time, can work 4 hours during weekdays and 8 hours during weekends
Payment via PayPal