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Skills

  • Analytics
  • Creative
  • Data Entry
  • Data Management
  • Management
  • Microsoft Excel
  • Microsoft Office
  • Operations Management
  • Performance Engineering
  • Program Management
  • Reports
  • Table Design
  • Templates
  • User Interface Design

Services

  • Excel Template creator

    $20/hr Starting at $200 Ongoing

    Dedicated Resource

    I can convert any type of regular / routine excel reports into templates, so that analysis becomes easier, and highly intelligent people to operate such reports is not required. And these reports are...

    AnalyticsCreativeData EntryData ManagementManagement

About

Create the best Excel reports design in the most simplest way possible. Better efficiency reporting, with least efforts.

Head - Learning & Development, Contact Centre Operations, Transaction Quality
A Seasoned Professional with expertise in monitoring overall functioning of Contact Centre with skills in managing Learning & Development, Process Transition, Operations, and Transaction Quality. Performance Management, Centralization, Project Management, Verint Administration, MIS, & Automation

International Operations Voice: 5 Years
• Banking / Finance: 2 Years
• Technical Support: 2 Years
• Sales: 1 Years
International Operations Non-Voice: 5.5 Years
• Chat Support: 1 Year
• Email Support: 1.5 Years
• Back-End Operations: 3 Years
• Social Media: 1.5 Years
• MIS reporting & Automation: 4 Years
International Operations – IT Projects: 8 Months
• CRM Development: 8 Months
Domestic Operations: 5.5 Years
• Telecom: 3 Years
• E-Com: 2 Years
Domestic Operations: Training:
• Telecom: 2.5 Years
• E-Com-C-Service: 2 Years
• Social Media: 1.5 Years
• MIS reporting & Automation: 2 Years
Domestic Operations Transaction Quality:
• Telecom & Multiple Clients: 2.5 Years
Domestic Operations - IT Projects:
• Head for VERINT Administration 11.0: 1 Year
• Head for CRM Development: 2.5 Years
Domestic – Sales and Marketing: 2 Years
Retail Sales and Marketing : 2 Years

Work Terms

10am to 5pm India Time, Payment to my Bank account. An email to communicate and if the need be, a phone call would be better to understand the need.