Independent, expert and practical AI and Digital Transformation Advisory and Training services for your business
I am a senior advisor with deep experience (over 30 years) and thought leadership in design of business architecture capabilities from AI and automation strategy through to implementation, including Design Authority and governance procedures, to optimise business capability. Expert on variety of business architecture frameworks (e.g. Target Operating Models (TOM))and tools (Lean, Agile etc.) with the ability to innovate utilising cutting-edge technology (including but not limited to LLM Agents, Gen AI, Predictive AI, Conversational AI, BPM/DPM, ML, NLP, Computer Vision, Digital Assistants, ProcessIntelligence, Process Mining and emerging AI capabilities), analytics insights, business strategies and strategic alliances to shift business value to new heights of success.
I have a proven track record of business design and organisational transformation for greater efficiency, effectiveness, and quality of customer-first delivery in Professional Services and Financial Services. Excellent communicator, both verbally and in writing, with talent for engaging stakeholders (including C-Suite) and negotiating win-win propositions for business expansion. Outstanding thought leader and evangelist, with ability to influence colleagues to support career growth and progression.
My Areas of Expertise include:
•AI and Intelligent Automation tools and vendors •Business Architecture Design Methods and Procedures •Process Redesign •Operating Models & Performance Dashboards •Design Authority Set Up and Run
•Enterprise Architecture •Digitising Operations• IT Strategy• Digital channels, CRM and service• Change Management
Work Terms
Advisory, coaching and training services normally offered during standard business hours on weekdays. Freelance opportunities plus short, medium and long term contracts. Invoicing is monthly with 15 day payment terms unless otherwise agreed.
Fixed price and negotiated rates are available subject to discussion, which is welcomed.
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