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Skills

  • Account Management
  • Client Administration
  • Client Assessment
  • Client Contact
  • Client Issue Resolution
  • Client Orientation
  • Customer Service
  • Order Processing
  • Phone Support
  • Salesforce
  • Virtual Assistants

Services

  • Customer Service and Virtual Assistance

    $8/hr Starting at $500 Ongoing

    Dedicated Resource

    Good day! My name is Jonalyn but most people call me "Jona" I will be your valuable and multi-task back office admin support. I always provide my best services to my clients that will reach your satisfaction...

    Account ManagementClient AdministrationClient AssessmentClient ContactClient Issue Resolution

About

A hardworking, flexible, and loyal virtual assistant!

I am a college graduate with a bachelor's degree in hospitality management so I do have knowledge and training with POS (Point-of-Sale) that is commonly used to execute payments for consumer goods or services. I had also working experience with BPO (Business Process Outsourcing) company for almost 3 years. This company belongs to Fortune 500 and they contribute a lot to improving my skills in customer service. My tasks were handling inbound/outbound calls, supporting email, order processing, and managing customer general inquiries with their products and deliveries.

Work Terms

If we will get a chance to work together, I will make sure that all the assigned tasks will be completed and correct. If there will also be new roles that I need to attend, I will be interested to undergo training to explore new skills and abilities.

My maximum working hours will be 40-hours per week depending on the demand for work. Regarding payment, we can discuss that once we agree with the tasks and sign contracts.

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