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Skills

  • Budgeting
  • Call Center
  • Consultant
  • English Language
  • Financial Analysis
  • French Translation
  • Language Translation
  • Management
  • Management Consulting
  • Operations Management
  • Phone Support
  • Process Design
  • Process Improvement
  • Project Management
  • Technical Writing

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Services

  • Management consultant & Technical writer

    $5/hr Starting at $100 Ongoing

    Dedicated Resource

    A bilingual consultant with a solid grasp of business, operations, financial and technology issues pertaining to the telecommunications and contact centre industries. Experience in process improvement,...

    BudgetingCall CenterConsultantEnglish LanguageFinancial Analysis

About

Strong analytical skills with emphasis on high quality deliverables

Director level management positions at a large telecommunications firm and a large financial institution. Implemented multiple business and technical projects, improved operations in contact centers and IT technical service operations, managed large technical and operations teams, developed business plans, managed large investments and operations budgets

Work Terms

Prefers short-term mandates (under 2 months)