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Skills

  • Account Management
  • Client Administration
  • Client Contact
  • Client Issue Resolution
  • Customer Service
  • Salesforce
  • Zendesk

Services

  • Management

    $50/hr Starting at $25 Ongoing

    Dedicated Resource

    With 5+ years of experience across retail, IT, pharmaceutical advertising, and fintech, I provide expert management services tailored to diverse needs. My background includes: Project Management: Successfully...

    Account ManagementClient AdministrationClient ContactClient Issue ResolutionCustomer Service

About

Results-driven professional with a focus on technology projects and process improvement.

Results-driven professional with a focus on technology projects and process improvement. I focus on optimizing client interactions and implementations.

Experienced in building and leading teams, managing projects within timelines and budgets, and enhancing operational efficiency. Proven track record in cultivating strong client relationships, ensuring satisfaction, and maintaining regulatory compliance.

Proficient in Jira, basic SQL, Veeva CRM, and hold a Microsoft Project Management certification.

Let’s connect to explore collaboration opportunities and drive success together!

Work Terms

Please note that I work freelance night hours in UYT, so I’ll be available to address any concerns promptly during those times.