Strategic sales call centre leader with over 15 years of invaluable, diversified senior leadership experience in customer facing operation. Hands on, hard working with experience at every level. Dynamic in the orchestration of lean effective frontline operations that positively impact the bottom line whilst ensuring compliance with relevant standards, procedures and regulations. An advanced communicator, cultivator of relatioWnships and holistic thinker with a track record of fostering a positive and motivated workplace to retain top performing professionals.
Fully proficient in MS Suite, travel gds, SQLreporting, IVR design, implementation and management. Type speed 90wpm
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Work Terms
Flexible with reasonable terms