Professional Freelancer with different skills as Customer Service in Vodafone, Content Writing, Email Marketing, Digital Marketing, SEO, A/B testing, Graphic Design,& English Teaching.
- Customer service specialist in Vodafone Telecommunications Co. ( Call Center support, Chat support , Email support )
- Teaching English for different ages and make Translation from English to Arabic and vice versa
- Make Content Marketing, Email Marketing, SEO, Social Media Ads, Google and search engines Ads, make the required analytics for the campaign to improve continuously the future campaigns
- Use Adobe Photoshop, Adobe Illustrator. Adobe Indesign, Adobe Premiere Pro, & Adobe Aftereffect to design Marketing Posts and Ads (Photo & Video ) and to make Vedio editing and Motion graphic videos
Work Terms
As Needed - Open to Offers
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My Work Experience :
* Professional Freelancer | Freelancing
Jan 2019 - Present
- Customer service specialist ( Call Center support, Chat support , Email support )
- Teaching English for different ages and make Translation from English to Arabic and vice versa
- Make Content Marketing, Email Marketing, SEO, Social Media Ads, Google and search engines Ads, make the required analytics for the campaign to improve continuously the future campaigns
- Use Adobe Photoshop, Adobe Illustrator. Adobe Indesign, Adobe Premiere Pro, & Adobe Aftereffect to design Marketing Posts and Ads (Photo & Video ) and to make Vedio editing and Motion graphic videos
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* Customer Service Specialist | Vodafone telecommunications co.
Dec 2015 - December 2018
- Customer service specialist ( Call Center support, Chat support , Email support )
- Helping customers with Technical support for his ADSL and Mobile Internet issues through Inbound & outbound calls
- Helping customers with Technical support for his ADSL and Mobile Internet issues through Online Chat
- Helping customers with Technical support for his ADSL and Mobile Internet issues through Email
- Helping customers with Technical support for his ADSL and Mobile Internet issues through Chatbots
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* Retail Accountant | Seoudi Hyper market
June 2014 - June 2015
- Preparing daily sales reports for the financial management
- Receiving the daily Profits and transferring them to Bank every day
- Analyzing the daily expenses documents and checking permitted signatures on it
- Following up customers problems & working on solving it
- Checking Receivables Account and their Repaying on the Due date
- Preparing monthly Reports
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* Owner and Sales indoor agent | Mobile shop and Supermarket
Jan 2013 - April 2014
- Buying & Selling the necessary products, depending on market demand
- Build up and grow the customer satisfaction
- Preparing Ledger book for Cash, AR & AP
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