Your Freelance Partner
Freelancing makes it very simple for a person to choose the type of work based on what interest of that person is.
I decided to explore my career in freelancing hoping that this would benefit me more than working in a traditional office environment. I worked as a Technical Support (Voice) in a BPO company under an Antivirus account. In this field, we are assisting our customers regarding any concerns related to our products. I learned to do multitasking and to work under pressure, which I believed that the qualities of a freelancer should have.
I worked as well as a Technical Support Engineer in an HR company based in Makati. I am handling support tickets from our employees who experienced problems from hardware to software issues.Maintenance of the file servers, Active Directories and IT asset management database are also my responsibilities. Whenever there is a new employee coming in, I am the one responsible for creating his/her office related accounts. I also guarantee that the computer of that person was correctly configured to protect our companies’ important Data.
I also experienced handling client’s IT related requirement like an office network setup for their employees, computer system management like biometrics, CRM and CCTV. I also do reports for Admin and Finance Department regarding IT department’s expenses of its services like Internet and phone systems. I handled on the job trainees as well as part of our internship program. I trained them in computer hardware and system troubleshooting and maintenance.
When I resigned from my previous job, I enrolled in several training for me to develop my skills even more. I have been training in Social Media Marketing and AI Messenger Marketing.As of now I am looking for opportunities to use my skills in the freelancing industry and to gain financially support my family needs.