I help biz owners and work hard for them to finish the task with in the dead line and happy to support my clients would be more sastified with their global business and sell more.
Images uploaded by third party sellers are audited as per Amazon standards, Trained in imaging guidelines & policies, Images approved through auditing will reflect on site for selling, Maintained 24 hours SLA, Metrics level reached by our team work about 98%, Creating SOP to educate third party sellers for uploading images according to Amazon standards, Maintained 100% quality followed by imaging guidelines, Mentoring and training to new joiners based on Amazon standards, Creating monthly and weekly report containing the top contributor and offenders, Preparation of PPT for seminars along with managers, Setting product standards, examining product images during QA, to ensure the customer satisfaction and quality for buying decision on Amazon site, Preparing operational reports for management analysis and also inform them the risks involved in challenging any tool issue or escalations.
Top performer for production and quality for three consecutive months, Received a reward & certificate for production and Quality as “2016 best employee & star performer".
Worked for an Australian Government Research organization as Customer Support Executive (voice), Handling outbound calls & conform the information about the client’s profession details, Conducted a research about the lifestyle analysis for all working people in Australia, Make sure the details are verified according to our criteria for Insurance claims, Booking an appointment with qualified clients for their Insurance claims and benefits.
Worked for an UK based Yellow pages organization on SAP application, managing data collection and fault analysis, Interacting with product team and providing enhancements for the products, Track on the bugs in a defect tracking system, Responding to customer issues within SLA, Focus on establishing new process and strengthening existing process, SPOC for few projects like Debt collecting agencies.
Hobbies : Watching television, Surfing Net.
Work Terms
Full Time, Payment by online transactions, Communicate via Cell phone or text.