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Skills

  • Administrative Assistant
  • Appointment Setting
  • Chat Support
  • Customer Service
  • Email Services
  • Email Support
  • Mt4
  • Technical Support

Services

  • Customer Services Professional

    $8/hr Starting at $250 Ongoing

    Dedicated Resource

    Customer Services, Technical Support, Forex Support, Spot FX support, Admin Support & Service, Email Handling, Online Chat Support, MT4 Support, Appointment Setting

    Administrative AssistantAppointment SettingChat SupportCustomer ServiceEmail Services

About

An Experienced Customer Service Professional handling clients from over 100 countries

I have worked as a customer service representative and mentor for the following industries:

* Forex trading - Currently working with a forex broker with global client base
* Telecommunication giants of US and UK.
* US based university
* FMCG company of US
* Footwear and Fashion brands
* Online gift stores
* Travel booking sites

I have successfully handled clients over phone, chats and email for general customer services and level 1 technical support and have experience in coaching fellow teammates online.

I am looking for back office work, i.e. email support, technical support and online inquiries about product and services etc.

Work Terms

I am flexible with working hours and can offer support for after hours of Australia, US, and during working hours of Europe and UK. Payment terms are negotiable and can be discussed on phone or email.