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Skills

  • Acquisition Sales
  • Amazon Kindle
  • Chat Support
  • Customer Service
  • Email Services
  • English Language
  • HR Management
  • Inbound Sales
  • Management
  • Real Estate
  • Virtual Assistants

Services

  • Real Estate / Customer Service / Virtual

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I have the 5 years of positive, energetic, detail oriented staff for a long term position experience you’re looking for, a track record of successful projects, and proven expertise in this field. At the...

    Acquisition SalesAmazon KindleChat SupportCustomer ServiceEmail Services

About

I am dedicated freelancer who wants to do my absolute best for the company I work for. I work on time , No lates. Can fully manage my time. Submit projects on time

Customer Representative / Technical Support | Sutherland Global Services
August 2015 - June 2017
* Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
*Recommend potential products or services to management by collecting customer information and analyzing customer needs.
*Manage large amounts of incoming calls
* Provide accurate, valid and complete information by using the right methods/tools
* Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure
resolution


Technical Support on Kindle Devices | Sutherland Global Services
January 2015 - February 2016
* Respond to customer queries in a timely and accurate way, via phone, email or chat
* Identify customer needs and help customers use specific features
* Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
* Follow up with customers to ensure their technical issues are resolved
* Multi-tasking abilities
* Patience when handling tough cases

Data Encoder | Source Corp
January 2012 - September 2013
* Entering customer and account data from source documents within time limits
* Compiling, verifying accuracy and sorting information to prepare source data for computer entry
* Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output
data entry operator job description
* Generate reports, store completed work in designated locations and perform backup operations

Keller Williams / Acquisition Manager
* Running Good and Qualified Leads
* Closed properties at least 3 properties per month
* Cold and Warm Calls
* Preparing documents / Signed Contract

NJ Offers / Acquisition Manager
* Running Good and Qualified Leads
* Closed properties at least 3 properties per month
* Cold and

Work Terms

Any time will work /