Your goal is my mission!

With over 8 years of experience in the Call Center Industry and as a Team Manager for over 2 years, I'm the perfect fit for your job opening.

I handled multiple accounts over the years. I can certainly multi task with no supervision needed. Being in the industry for a long time honed me to have a high level of customer service while ensuring that I communicate with the callers in the most professional way, handle any issues. With my long term experience handling different inquiries and types of callers in the industry of BPO, I'am the best fit for the position. I worked in a Telecommunications account that has an upselling as part of our metrics and I surely excel on this and I know I can be better and help you with your business. I became a trainer and team manager, both positions gave me the best practices and skills to do the job with a high level of accuracy and is time bound. I always have an objective aiming towards the companies vision. I’m persuasive and continuously persevere to meet my goal and achieving the target of the company.

I’m a fast learner and always eager to widened my knowledge with new tasks and skills that will help me meet all your goals. I'm resourceful and I exhaust all my resources to help resolve any customers issues and questions.

I have a stable Broadband internet connection and have my own laptop and smartphone. I can definitely comply with any of your requirements and I'm flexible and can adopt to shifting schedule.

Work Terms

I can work anytime and is very flexible, payment through Paypal or wired transfer. Email: kaith.romero@gmail.com
Skype Name: Kathleen Romero