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Skills

  • Operating Systems
  • Outlook
  • Computer Hardware
  • Computer Repair
  • Customer Service
  • Customer Support
  • Data Entry
  • Email Support
  • Ms Office
  • Routers
  • Sales
  • Software Design
  • Software Installation
  • Telemarketing

Services

  • Technical Support

    $8/hr Starting at $26 Ongoing

    Dedicated Resource

    I have 9 plus years of experience in customer service industry and have worked with all the big brands like HP, Dell, Wipro and IBM

    Computer HardwareMs OfficeOperating SystemsOutlookRouters

  • Customer Service

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I have 12 years plus experience in customer service field and have a great track record with companies like IBM, Dell, WIpro and HP, for the past 4 years I have been working as a freelancer for a USA...

    Computer RepairCustomer ServiceCustomer SupportData EntryEmail Support

About

Your business' dependable and hard working virtual "swiss army knife"

My core competencies are: - Multi-channel Technical / Customer Support / Help Desk email, chat, voice, and remote access support , my objective is to become the top freelancer in Guru and give 100% to my clients

Over the last 12 years I have learnt how to handle different kind of customers,
my key strengths are active listening, and nsure complete customer
satisfaction. I have also got 102 csats out of 120 surveys while i was
working with WIPRO for HP technical support. Lastly i was working with Dell as a Tech support expert

Currently skilled with operating systems Windows xp sp/1/2/3 , Windows 7 professional , win 7 home, windows server
Good soft skills to handle any kind of situation
I know how to handle customers with ease and have a great track record regarding the same

Work Terms

3-8 hours, mode of communication skype