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Skills

  • Chat Support
  • Customer Support
  • Email Support
  • Shopify Development

Services

  • CUSTOMER SERVICE

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    Work Experience: 2. Xoom.com Compliance Department 3. Myphonefax.com (OnlineFaxing Service) Freelancer 2. PlantSnap.com TOOLS/SOFTWARE USED: Donedone Zoho Freshdesk Zendesk Zopim Intercom Browserstack...

    Chat SupportCustomer SupportEmail SupportShopify Development

About

Email/Chat Support w/ Shopify Experience

7+ Years of Technical, Customer Service, Billing Support, Social Media Management, and Administrative Support experience. I've also done e-commerce support and I can say that I have sufficient knowledge with the apps used for e-commerce. I've also done employee training, quality assurance, invoicing, bug tracking, debugging on my past experiences.

SKILLS: I can work both in a team-oriented and independent environment. I am highly-organized and efficient with my tasks. I can work with minimal supervision. Excellent communication and interpersonal skills. I make sure that I know every ins and outs of the business so I will know how to run it using what I know and what I've learned. I love learning new things. I always step out of my comfort zone so I can keep learning for my betterment. When I love what I do, I make sure to bring my best to make the business profitable to what I can provide.

TOOLS I AM FAMILIAR WITH: Freshdesk, Zendesk, Shopify, Klaviyo, Google Apps (Sheets, Docs, Forms, etc.), Browserstack, Intercom, Zopim, Shipstation, Stripe, Woocommerce, Hellobar, Microsoft Office