Trinovation - Your Medical BPO Partner. We're here to help.
Trinovation - Your Medical BPO Partner. We're here to help.
Trinovation is a full-service white glove Medical Back-Office specialist with offices in New York and Cebu, Philippines. We provide customer/patient support and Back-Office administration services at a *large scale* for Medical Clinics as well as technology-enabled startups including:
For Medical Clinic and Hospitals
1. Medical Call Center - Outbound and Inbound
2. Virtual Medical Reception for extended hours and staff augmentation
3. Medical Billing, Coding, Claims, Transcription and other administrative services.
4. Chronic Care and Transition Care Management enablement
5. Personal Assistants dedicated to Medical staff such as Doctors, Nurses, etc.
For eCommerce and Technology-Enabled Companies
1. Inbound and Outbound Customer Voice and Chat-enabled Support
2. Customer Inquiry and Exception Handling
2. Data Entry and Data Maintenance
3. eCommerce Site Maintenance and Graphical/Content Updates
4. CRM Management & Administration
We have a global team with locations in New York City, Los Angeles, Adelaide, and Cebu City, Philippines.
We'd be delighted to help you scale up your business or meet your staffing needs.
Best regards from Trinovation.
Ken, Paul, and Nadiia