Results Driven Business Professional with an MBA (concentration: accounting)
• Prepared work schedules (reduced labor by 7%), evaluated staff performance, and developed performance improvement plans.
• Complied required reports as designated by the Director or District Manager
• Ensured accuracy and timely collection of accounts receivable (under 2% weekly average) in accordance with company policies and procedures.
• Analyzed operating statements, school statistics, personnel reports, enrollment information, and other data, and took appropriate action to meet or exceed financial goals.
• Analyzed business needs of clients and assisted in determining what resources and strategies to employ to maximize client satisfaction.
• Checked figures, postings, and documents for correct entry, mathematical accuracy and proper coding.
• Improved employee engagement by conducting training classes, holding personal meetings and leading special workshops.
• Communicated with customers, employees and other individuals to answer questions and explain information.
• Implemented process improvements based on identification of productivity or quality issues.