IT Expert, MS Excel, Programming
Highly experienced PC technician with strong background in software/hardware computer repair (field and lab) and IT network system administration. Qualified for the following:
Troubleshooting, analyzing and repairing problems of computer elements such as desktop computers, laptops and various components/peripherals of an IT network.
Performing computer installation and operating system configuration in designated networks.
Administering and monitoring performance of LAN/WAN network using remote connection tools.
Network cabling
Alarm installs
Technical Skills: Computer Hardware and Software Applications
Operating Systems – Win XP, 7, 8, 10 NT, 2013, OS X and Linux-based OS
Microsoft Office suites – 2003/2007/2010
MS Exchange
Antivirus and firewall
Various types of PC hardware such as, Apple/Mac, Dell, HP and Toshiba
Hard drives, monitors, printers, scanners and video equipment
Key Skills and Strengths:
Efficient troubleshooter and problem solver.
Customer service oriented: Ability to serve and communicate with different types of customers efficiently.
Effective time management – Can solve complex system problems in minimum time.
• Well-versed in providing perfect office support
• Hands on experience in appointment scheduling and correspondence handling
• In depth knowledge of recording minutes of the meeting and producing reports
• Conversant with inventories and supplies management
RELEVANT SKILLS AND STRENGTHS
Communication
• Excellent communication and interpersonal skills
• Ability to express in writing and verbally
Clerical
• Well versed in organizing files in chronological, alphabetical and numerical order
• Demonstrated ability to retrieve any document in a timely manner
• Ability to handle invoices
Data Entry
• Exceptional typing speed
• Able to enter numeric data on a 10-key keypad
• Less error rate
Computer
• Knowledge of working on spreadsheets
• Proficient in Microsoft Excel including pivot tables
• Adept at using MS Word
Interpersonal
Work Terms
will work according to terms as set forth