IT support and consulting services with a smile. I won't be satisfied until you're satisfied!
My IT skill set includes over 15 years of experience in server setup and maintenance, system administration, hardware/network design and support, and software support. I have led and fostered positive change with Support Desk teams and utilized my business analysis skills to accomplish our target goals. I have worked as a Network Administrator, as a Network Technician for Managed Service Providers (MSPs) and in support desk roles in the past. Additionally, I have extensive experience with customer service and provide exceptional support to my clients on a continual basis!
Specialties: Office 365 Administration, Network Design, Hardware/Software/Network Support, System Administration, Active Directory, Group Policy, Virus and malware remediation and prevention, Teams and SharePoint, Systems Analysis, Project Management, Team Leadership, Supervisory Experience, A+ Certified, Apple Certified Macintosh Technician