Customer Service for E-Commerce & US-Based Clients

With over three years of experience in customer support, I have worked with leading e-commerce brands in the BPO sector, including Fabletics, Yitty, and True Classic Tees. I specialize in live chat, customer service operations, and ensuring seamless interactions and top-tier support for customers.

I have extensive knowledge of CRM tools, including Zendesk, Gorgias, and Shopify, allowing me to manage inquiries efficiently and enhance the overall customer experience. My expertise includes order processing, troubleshooting, issue resolution, and customer engagement to help brands build strong, lasting relationships with their customers.

I am dedicated, detail-oriented, and skilled in handling high volumes of customer interactions with professionalism and efficiency. If you're looking for a reliable and customer-focused specialist, I’m here to help!

Work Terms

I am available for both part-time and full-time positions and am specifically seeking roles that focus on live chat support etc. I am flexible with work hours and prefer to be contacted via direct message etc.

Rates & Payment:

My minimum accepted rate is $4 USD per hour. Payment can be processed through platforms such as Payoneer, with terms and conditions to be discussed further with the client prior to starting the work.

I am dedicated to providing high-quality customer support and am excited to collaborate with businesses in need of a reliable and efficient support specialist!