PROFESSIONAL EXPERIENCE:
M&S co. Acton (Private Corporate)
19th January, 2014 to 22th October, 2015
Assistant Manager (Training) (Full time)
MAJOR JOB RESPONSIBILITIES:
1. Worked in a team to design and expand training and development programmes.
2. Monitored the costs of planned programmes and keeping within budgets.
3. Developed individual learning plans.
4. Evaluated training program’s effectiveness and suggested necessary revisions to existing training.
McDonald’s Restaurants Ltd, Staines 2 DT
16th October, 2014 to 18th October, 2015
Crew Member (Part time)
MAJOR JOB RESPONSIBILITIES:
1. Communicated courteously with customers by headset and face to face.
2. Provided accurate and complete services according to organisation methods and requirements.
3. Handled customer complaints.
G.S. Garments LTD. Bangladesh.
10th June, 2010 to 30th April, 2012
Assistant Manager (Marketing and Customer service)
MAJOR JOB RESPONSIBILITIES:
1. Developed marketing operations to promote products, and ideas.
2. Efficiently identified market segments, potential markets trends and niches.
3. Understudied current and potential customers and maintained and updated customer database.
4. Motivated team members and Created promotional activities.
EDUCATION:
2012-2013, University of Huddersfield, UK
MSc in International Business with Financial services
Modules greatly focused on International Business Management, Marketing and Fiscal Strategy.
2004-2010, Independent University, Bangladesh (IUB)
BSc in Economics (Minor Finance)
Modules included Economics, Marketing, Finance and Management.
2014-2015, LCA (Anglia Ruskin University)
ACCA (Course Work) (F2 to F7)