Technical Problems Solver.
Over the past 5.5 years, I have been providing Desktop and Technical Support & administration in IT related field to different Clients across the globe through:
-Phone
-Email
-Chat
-Remote session
I am:
Well versed in Technical troubleshooting issues related to different platforms.
A skilled communicator.
Able to maintain cultural sensitivity.
Well versed in establishing rapport with members of diverse groups, and promote team cohesiveness.
Highly organized and independent.
Able to effectively coordinate tasks to accomplish projects with timeliness and creativity.
Brief List of the expertise which I grasp during the past 5 years are:
Microsoft excel/ Excel VBA
Core Java/Linux
Windows XP/Vista/7/8/10.
SQL Server 2003/2008R2/2012
Virtualization environments: Hyper-V, VMware Workstation.
Antivirus server: Symantec Endpoint Protection and others.
Network Administration.
Tools: Zendesk, Salesforce, ServiceNow.
Looking forward to hearing from your side.
Regards
Kumar Gaurav
Work Terms
Hourly