MBA with over 6 years of expertise in Proposal and Technical Writing.

Worked with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
Produced high-quality documentation that meets applicable standards and is appropriate for its intended audience.
Created easy-to-understand user interface , online help and developer guides.
Created tutorials to help end-users use a variety of applications .
Analyzed existing and potential content, focusing on reuse and single-sourcing opportunities .
Created and maintained the information architecture.
Supervising team collaboration with Development, QA, Product Management, and other groups, including general overviews, tutorials, installation/configuration instructions, training class materials, and API documentation, to plan, research, write, and revise printed and online documentation.
Worked for variety of audiences, from programmers, system administrators, and integrators to non-technical end users.
Established team policies and processes in line with current styles, policies, and procedures.
Overseen peer editing work and review of production.
Integrated the use of case and functional data into user documentation and examples.