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Skills

  • Marketing
  • Communications Management
  • Consultant
  • Customer Service
  • Data Management
  • Document Design
  • Email Services
  • Instruction Manuals
  • Instructional Design
  • Language Learning
  • Plain Language Writer
  • Presentation Design
  • Programming
  • Proposal Writing
  • Sales

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Services

  • PLAIN LANGUAGE CONSULTANT

    $50/hr Starting at $300 Ongoing

    Dedicated Resource

    I will help you: - simplify complex information for your target audience, market, customer and users - meet your customers where they are and use their language - reflect their values and needs - offer...

    Communications ManagementConsultantCustomer ServiceDocument DesignLanguage Learning

  • HOW-TO GUIDES

    $50/hr Starting at $300 Ongoing

    Dedicated Resource

    The more specialized your audience and the more complex the information, the more value you will get from my help. Since 2000 I have worked in high-tech, finance and manufacturing to simplify highly complex...

    Instruction ManualsInstructional DesignUser Guides and ManualsUX Design

  • WHITE PAPERS

    $80/hr Starting at $400 Ongoing

    Dedicated Resource

    Have all the information but no idea how to bring it all together? Does the volume of data seem overwhelming? Don't quite know how to tailor it to your target reader? How do you make it understandable...

    Data ManagementWhite Paper Writing

  • TRAINING FOR SALES WRITING

    $80/hr Starting at $2K Ongoing

    Dedicated Resource

    Learn practical techniques to make your sales writing a WHOLE LOT EASIER. I will help individuals and teams develop new skills that are not just easy to adopt, but eye-opening and FUN. As a result of...

    Email ServicesMarketingPresentation DesignProgrammingProposal Writing

About

SIMPLIFY COMPLEX INFORMATION

Take advantage of my experience and versatility. Hire me to help you produce white papers, proposals, sales content, instruction guides and training plans. The more complex and specialized the information, the more value you get from my contribution. Since 2000 I have helped dozens of companies enhance customer service, increase productivity, cut costs, and win big deals, serving a diverse spectrum of clients in financial services, high tech, law, non-profit, retail, industrial manufacturing, and professional consulting. I've taught business communications at Seneca, Humber, and Sheridan Colleges as well as the University of Toronto.

Work Terms

One hour of consultation at no charge, no obligation.

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