Professional Business Analyst and Virtual Assistant with extensive experience with knowledge of software development, user stories, and manual testing, as well as reporting and bookkeeping.

As a Virtual Assistant, and as a Busines Owner, I have worked with QuickBooks to manage invoices, bills, payments, transfers, sales (Square, Amazon, Etsy, etc), taxes, etc. I am also currently working as a QuickBooks bookkeeper on another project handling over 5 different accounts at once. My previous experience as a manager and trainer resulted in my ability to speak comfortably with individuals in a professional manner and setting as well as the ability to organize and work independently. My experience as both a Business Analyst and a manual QA Tester for both a Salesforce-based web application with external and internal platforms as well as an Interactive Voice Recognition (IVR) system. Working in these positions I have an understanding of how and why requirements are gathered and how to translate them into user stories. This gives me a better insight into creating test cases as well as an eye for global standards. I have been responsible for gathering, sorting, tracking, and documenting information using SharePoint as well as Google Drive.