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Skills

  • Administrative Assistant
  • Calendar Management
  • Event Planning
  • File Management
  • Multitasking
  • Records Management
  • Virtual Assistants
  • Admin Support
  • Billing
  • Blog Commenting
  • Content Writing
  • Executive Assistant
  • Management
  • Microsoft PowerPoint
  • Microsoft Word

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Services

  • Quality Assurance Specialist

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    ** Conducted quality monitoring and feedback onshore agents. Spearheaded call calibration sessions. Assisted in various account initiatives to further develop quality monitoring programs. Conducted QA...

    Admin SupportBillingMonitoringQuality Assurance AuditingTelephone Support

  • Administrative Support

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    ** Handled phone call inquiries and transferred the calls to the respective department. Monitors Staff listing and other Admin tasks. ** Microsoft application knowledge especially Word and Excel. ** Creates...

    Administrative AssistantCalendar ManagementEvent PlanningFile ManagementMicrosoft PowerPoint

  • Social Media Manager

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    ** Responsible for managing and monitoring Facebook groups and pages including Instagram, LinkedIn, and Twitter accounts.  ** Monitored social media platforms, responded to comments, messages, and inquiries,...

    Blog CommentingContent WritingManagementSocial Media MarketingTwitter

  • Virtual Assistant

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    ** Provided exceptional customer service, addressing client concerns and inquiries promptly and professionally.  ** Updating daily tasks in Asana. ** Checking Zoom accounts for recordings of events and...

    Administrative AssistantCalendar ManagementEvent PlanningExecutive AssistantFile Management

About

An experienced professional with comprehensive people management, service quality, and virtual assistance.

I have undergone training and hands-on work in post-sales marketing. I worked for a BPO company for more than nine years which helped me gain ample expertise and experience in the BPO industry in terms of people management, project implementation, and quality assurance.

Over the past six years, I have served as a virtual admin associate and social media moderator, providing comprehensive support to clients across various industries. This role has allowed me to develop a unique skill set, blending administrative prowess with a deep understanding of social media management. This experience has not only strengthened my organizational skills but has also provided me with valuable insights into the dynamics of remote work.

Work Terms

I'm looking a full-time job