My name is Leydis Diana. Don't worry, it's not as scary as it sounds - it is pronounced "Lady's".

If you are looking for someone who is proactive, organized, enthusiastic, hard-working to join your organization...you found her.

I will do everything I can to assist you in your organization's projects and goals, while making your life easier so you can focus on what you really love.

I have a degree in Business Administration an extensive experience being an Administrative Assistant and in Customer Service with an American company. I am a native Spanish speaker, and in my last offline job I did customer support with both native English and Spanish speakers.

Skills / Recent Projects:
- Working with international and local suppliers
- Writing research reports (in English and Spanish)
- Creating and organizing databases in excel
- Customer service and customer support (phone / in person / email)
- Business administration
- Executive / personal / virtual assistant
- Microsoft office
- Project management software
- Sales force
- CRM
-Shopify
-Zendesk

The most important thing is that you will enjoy working with me, and I am quick to learn new skills and software to better serve your company.

Work Terms

o start using our services, We go through a very simple process.

First, we set up a one to one meeting or video conference (as you consider more convenient) with you or the person that will be managing our work. We identify your necessities and make sure we have a clear understanding of the processes you need us to implement or require help with. In order to make sure everything is being done, we will report weekly updates to keep you informed regarding the ongoing activities.

Finally, we set up tools such as Trello, Asana, and Slack. This with the purpose of keeping in touch and having a strong communication so we are always on the same page and reassure nothing is being left out.