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Skills

  • Analytics
  • Business Process Outsourcing
  • Communication Skills
  • Customer Service
  • Information Technology
  • Marketing
  • Quicken

Services

  • Freelancer

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    With over 10 years experience in the BPO industry,  I developed my analytical, technical, communication and marketing skills when I started working as a customer service representative. I have resolved...

    AnalyticsBusiness Process OutsourcingCommunication SkillsCustomer ServiceInformation Technology

About

Client-focused Customer Representative with over 10 years of providing solutions to customers. Solid understanding of billing and service concerns.

1. CUSTOMER SERVICE REPRESENTATIVE, 09/2008 TO 03/2011, RESIDENTIAL COMMUNICATION NETWORK.
2. CUSTOMER SERVICE SPECIALIST, 03/2011 TO 05/2013, TRIBUNE PUBLISHING
3. CUSTOMER SERVICE REPRESENTATIVE TIER II, 05/2013 TO 10/20/2019 TRIBUNE PUBLISHING
4. CUSTOMER CARE ADVISOR 2, 10/21/2019 TO 04/19/2020, IRON MOUNTAIN.

Work Terms

I can work for 40 hours per week.