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Skills

  • Customer Service
  • Customer Service Management
  • Management
  • Project Management
  • Training
  • Admin Support
  • Bookkeeping
  • Customer Service Representatives
  • Editing
  • Live Chat
  • Programming
  • Technical Support
  • WordPress

Services

  • Project Management

    $15/hr Starting at $750 Ongoing

    Dedicated Resource

    Managing accounts from start to completion – communication with clients, vendors, employees, teams. Managing daily activity, investigating and solving crisis

    ManagementProject Management

  • Customer Service

    $10/hr Starting at $500 Ongoing

    Dedicated Resource

    Communicating via phone, live chat and responding to customer emails regarding their online purchases. Technical support for proprietary programs.

    Customer ServiceLive ChatProgrammingTechnical Support

  • Admin Support

    $15/hr Starting at $500 Ongoing

    Dedicated Resource

    Back and front office support, organizing and managing teams, bookkeeping, creating and implementing statistic metrics to improve teams efficiency and productivity.

    Admin SupportBookkeeping

  • WordPress

    $15/hr Starting at $1K Ongoing

    Dedicated Resource

    ...

    EditingTrainingWordPress

  • Customer Service Management

    $20/hr Starting at $2K Ongoing

    Dedicated Resource

    Manage teams of customer service representatives: hiring and training, call auditing, motivating presence and productivity, creating and implementing metrics in order to achieve goals.

    Customer ServiceCustomer Service ManagementCustomer Service RepresentativesManagementTraining

About

Working smart and efficient

Born in Romania,lived in US for ~10yrs, currently residing in Romania for last 20yrs, worked from home for las 6yrs.
With a voracious mind for learning and a mild perfectionist complex on doing a task well no matter if its small or complicated, I respect my employers time, energy and efforts and wish to be treated the same.
Attached is my updated resume, please take a look.

Work Terms

Available 10-20 hrs a week at the moment, with possibility to increase it.
Payment terms to be discussed.
Preferred method of communication:
email - lillyvasile@yahoo.com
skype - liliana.vasile13 (a call has to be scheduled prior to it)
phone - listed in the attached resume

Attachments (Click to Preview)